faqs
Frequently asked questions
general
Do I need to arrive early?
We recommend arriving 10–15 minutes before your booking to allow time for check-in and any pre-game briefing.
Do I need to book in advance?
Booking in advance is recommended, particularly during weekends, school holidays and peak periods. Walk-ins are welcome subject to availability.
Can I change or cancel my booking?
Bookings are generally non-refundable. However, if you can no longer attend, please contact our team as soon as possible. While we cannot guarantee changes or refunds, we'll always do our best to help where circumstances and availability allow.
Is there a minimum age?
Most activities can be enjoyed by children and adults alike. Some activities may have recommended minimum ages, so please check the individual activity pages for details.
Can I take photos and videos?
Yes. We encourage guests to capture and share their experience, provided it does not interfere with other visitors.
Prison Island
What is Prison Island?
Prison Island is a team based adventure experience featuring 23 unique challenge cells. Each cell tests a different combination of skill, logic, strategy, balance, memory and teamwork as you work together to score as many points as possible.
What is Prison Island?
Prison Island is a team based adventure experience featuring 23 unique challenge cells. Each cell tests a different combination of skill, logic, strategy, balance, memory and teamwork as you work together to score as many points as possible.
How many people can play Prison Island?
Prison Island is designed for teams of 2-4 players, but we can take up to 80 players at once. Larger groups can split into multiple teams and compete against each other on the leaderboard.
How many people can play Prison Island?
Prison Island is designed for teams of 2-4 players, but we can take up to 80 players at once. Larger groups can split into multiple teams and compete against each other on the leaderboard.
What is Prison Island Maidstone?
Prison Island Maidstone is an indoor entertainment venue featuring four unique activities under one roof: Prison Island, Prison Putt, AR Darts and Shuffleboards. Whether you're visiting with friends, family, colleagues or a larger group, there's something for everyone to enjoy.
What is Prison Island Maidstone?
Prison Island Maidstone is an indoor entertainment venue featuring four unique activities under one roof: Prison Island, Prison Putt, AR Darts and Shuffleboards. Whether you're visiting with friends, family, colleagues or a larger group, there's something for everyone to enjoy.
How long does a Prison Island session last?
Prison Island can be played for 60, 90 or 120 minutes, with 90 minutes being the most popular choice for teams looking to make the most of their visit.
How long does a Prison Island session last?
Prison Island can be played for 60, 90 or 120 minutes, with 90 minutes being the most popular choice for teams looking to make the most of their visit.
Is Prison Island like an escape room?
Not quite. Unlike a traditional escape room, there is no single puzzle to solve and no requirement to complete cells in a specific order. Your team is free to choose which challenges to tackle and can revisit cells to improve your score.
Is Prison Island like an escape room?
Not quite. Unlike a traditional escape room, there is no single puzzle to solve and no requirement to complete cells in a specific order. Your team is free to choose which challenges to tackle and can revisit cells to improve your score.
Do I need to be fit to play?
No. Prison Island is designed for a wide range of ages and abilities. With 23 different challenge cells, every team member can contribute in different ways.
Do I need to be fit to play?
No. Prison Island is designed for a wide range of ages and abilities. With 23 different challenge cells, every team member can contribute in different ways.
What types of challenges are there?
Every cell is different. Some test physical ability, others require logic, memory, teamwork, strategy or problem solving. Success comes from combining the strengths of your entire team.
What types of challenges are there?
Every cell is different. Some test physical ability, others require logic, memory, teamwork, strategy or problem solving. Success comes from combining the strengths of your entire team.
What should I wear?
We recommend comfortable clothing and flat, closed-toe shoes suitable for moving around and taking part in physical challenges.
What should I wear?
We recommend comfortable clothing and flat, closed-toe shoes suitable for moving around and taking part in physical challenges.
Do I need to book in advance?
We recommend booking online in advance to secure your preferred date and time, especially during weekends, holidays and peak periods.
Do I need to book in advance?
We recommend booking online in advance to secure your preferred date and time, especially during weekends, holidays and peak periods.
Can children play Prison Island?
Yes. Prison Island is a popular activity for families, birthday parties and youth groups. Children should be supervised in accordance with our age guidelines.
Can children play Prison Island?
Yes. Prison Island is a popular activity for families, birthday parties and youth groups. Children should be supervised in accordance with our age guidelines.
Is Prison Island accessible for wheelchair users?
Some Prison Island challenge cells involve climbing, crawling and other physical activities, which means not every challenge is fully accessible to wheelchair users. Accessibility varies between cells, so we recommend contacting our team before your visit to discuss your requirements and the options available.
Is Prison Island accessible for wheelchair users?
Some Prison Island challenge cells involve climbing, crawling and other physical activities, which means not every challenge is fully accessible to wheelchair users. Accessibility varies between cells, so we recommend contacting our team before your visit to discuss your requirements and the options available.
Prison putt
How many people can play?
Prison Putt can be enjoyed by groups of all sizes. We recommend up to 6 players per scorecard for the best experience, but larger groups of up to 40 players can play at the same time, making it ideal for birthdays, work socials and group celebrations.
How many people can play?
Prison Putt can be enjoyed by groups of all sizes. We recommend up to 6 players per scorecard for the best experience, but larger groups of up to 40 players can play at the same time, making it ideal for birthdays, work socials and group celebrations.
What is Prison Putt?
Prison Putt is our prison themed adventure golf course featuring 12 unique holes designed for fun, competition and memorable moments.
What is Prison Putt?
Prison Putt is our prison themed adventure golf course featuring 12 unique holes designed for fun, competition and memorable moments.
How long does a game take?
This can vary depending on your golf skills, but most groups of 4 complete the course in around 45 - 50 minutes.
How long does a game take?
This can vary depending on your golf skills, but most groups of 4 complete the course in around 45 - 50 minutes.
Is Prison Putt suitable for children?
Yes. Prison Putt is designed to be enjoyed by players of all ages.
Is Prison Putt suitable for children?
Yes. Prison Putt is designed to be enjoyed by players of all ages.
Can we compete against each other?
Absolutely. Keep track of your scores throughout the course using our custom scorecard app and see who finishes on top.
Can we compete against each other?
Absolutely. Keep track of your scores throughout the course using our custom scorecard app and see who finishes on top.
AR Darts
What is AR Darts?
AR Darts combines traditional darts with interactive technology, creating exciting game modes with automatic scoring and engaging challenges
What is AR Darts?
AR Darts combines traditional darts with interactive technology, creating exciting game modes with automatic scoring and engaging challenges
Do I need darts experience?
Not at all. AR Darts is designed for players of all skill levels, from complete beginners to experienced players.
Do I need darts experience?
Not at all. AR Darts is designed for players of all skill levels, from complete beginners to experienced players.
How many people can play?
AR Darts is suitable for small groups as well as larger gatherings. Multiple players can compete together and take turns throughout the session.
How many people can play?
AR Darts is suitable for small groups as well as larger gatherings. Multiple players can compete together and take turns throughout the session.
Is AR Darts suitable for children?
Yes. AR Darts can be enjoyed by families and younger players when supervised by an adult.
Is AR Darts suitable for children?
Yes. AR Darts can be enjoyed by families and younger players when supervised by an adult.
Shuffle
boards
What is Shuffleboards?
Shuffleboards is a classic tabletop game where players slide weighted pucks down a long playing surface, aiming to score points while preventing their opponents from doing the same.
What is Shuffleboards?
Shuffleboards is a classic tabletop game where players slide weighted pucks down a long playing surface, aiming to score points while preventing their opponents from doing the same.
How long does a game last?
Most groups play for 60 to 90 minutes, depending on their booking. Longer sessions give you more time to try different game modes and settle those close contests.
How long does a game last?
Most groups play for 60 to 90 minutes, depending on their booking. Longer sessions give you more time to try different game modes and settle those close contests.
Is Shuffleboards suitable for children?
Yes. Shuffleboards is easy to learn and can be enjoyed by players of all ages.
Is Shuffleboards suitable for children?
Yes. Shuffleboards is easy to learn and can be enjoyed by players of all ages.
Is Shuffleboards good for groups?
Absolutely. It's a fantastic social activity for friends, families, birthdays, celebrations and work socials.
Is Shuffleboards good for groups?
Absolutely. It's a fantastic social activity for friends, families, birthdays, celebrations and work socials.
your night
starts here
Grab your mates. Pick your game. Settle the score.
your night
starts here
Grab your mates. Pick your game. Settle the score.